Veterinary Conferences 2015


  • “Preventative Care, Part 1: Your Team’s Blueprint to Improved Patient Care”, 20th Annual North Carolina Veterinary Conference, November 2015 in Raleigh, NC
  • “Preventative Care, Part 2: Snapshots of Veterinary Team Success”, 20th Annual North Carolina Veterinary Conference, November 2015 in Raleigh, NC
  • “Reaching Your Lost Clients, Part 1 & 2”, 20th Annual North Carolina Veterinary Conference, November 2015 in Raleigh, NC
  • “Thank You for Firing Me!”, 20th Annual North Carolina Veterinary Conference, November 2015 in Raleigh, NC
  • “New Tips to Engage and Empower Your Team”, 20th Annual North Carolina Veterinary Conference, November 2015 in Raleigh, NC
  • “Client Service and Education 2.0: Inter-Generational Communication Pitfalls and Preferences, 20th Annual North Carolina Veterinary Conference, November 2015 in Raleigh, NC
  • “Your 2016 Strategic Plan: Get Your Practice Moving in the Right Direction”, 20th Annual North Carolina Veterinary Conference, November 2015 in Raleigh, NC
  • “Establishing a Cycle, Elevating Patient Care”, The 2015 IDEXX Information Management Conference, October 2015 in Atlanta, GA
  • “Less Paper, More Satisfaction and Compliance”, The 2015 IDEXX Information Management Conference, October 2015 in Atlanta, GA
  • “Preventative Care By the Numbers”, The 2015 IDEXX Information Management Conference, October 2015 in Atlanta, GA
  • “Getting Your Team to Talk, So Clients Listen”, The 2015 IDEXX Information Management Conference, October 2015 in Atlanta, GA
  • “The Diversity and Inclusion Workshop for Veterinary Practice Leaders”, Veterinary Hospital Managers’ Association Annual Conference, September 2015 in Philadelphia, PA
  • “The Last Appointment: Endings That Lead to New Beginnings”, co-presented with Mary Gardner, DVM, VetPartners Featured Hot Rocks Presentation, 2015 Mid-Year Meeting
  • “Client Service and Education 2.0: Inter-Generational Communication Pitfalls and Preferences”, Atlantic Provinces Veterinary Conference, April 2015 in Halifax, NS
  • “The New Rules of Client Retention and Loyalty”, Atlantic Provinces Veterinary Conference, April 2015 in Halifax, NS
  • “Marketing Your Practice in a Mobile World”, Atlantic Provinces Veterinary Conference, April 2015 in Halifax, NS
  • “The Connection Between Stress, Happiness and Productivity”, Atlantic Provinces Veterinary Conference, April 2015 in Halifax, NS
  • “Scheduling Tech Tools to Meet the Needs of Your Multi-Generational Staff”, Atlantic Provinces Veterinary Conference, April 2015 in Halifax, NS
  • “Fundamentals of Strategic Planning”, co-presented with Bash Halow, Atlantic Provinces Veterinary Conference, April 2015 in Halifax, NS
  • “The Leadership Workshop”, Facets Continuing Education Symposium, March 2015 in Vienna, VA
  • “The Connection Between Stress, Happiness and Productivity”, Facets Continuing Education Symposium, March 2015 in Vienna, VA
  • “The Leadership Workshop”, Veterinary Management Association of Indiana, March 2015 in Indianapolis, IN
  • “Thank You for Firing Me!”, Western Veterinary Conference, February 2015 in Las Vegas, NV
  • “New Tips to Engage and Empower Your Team”, Western Veterinary Conference, February 2015 in Las Vegas, NV
  • “Reaching Your Lost Clients, Part 1 & 2”, co-presented with Martin Traub-Werner, Western Veterinary Conference, February 2015 in Las Vegas, NV
  • “The Realities of Electronic Data Sharing: Dispel the Technology Myths”, co-presented with Dr. Mark Olcott, with video appearances by Ben Spinks, MBA, CVPM, VSIPP 2015, February 2015 in Savannah, GA
  • “Social Media ROI: Is All the Work Worth It?”, Louisiana Veterinary Medical Association’s Winter Conference, January 2015 in Lafayette, LA
  • “Online Reviews: Dealing With Negativity & Nastiness”, Louisiana Veterinary Medical Association’s Winter Conference, January 2015 in Lafayette, LA
  • “The Next Stage of Technology: Client Service & Communication 2.0”, Louisiana Veterinary Medical Association’s Winter Conference, January 2015 in Lafayette, LA 
  • “SEO: Take the Mystery Out of Being Found Online”, Louisiana Veterinary Medical Association’s Winter Conference, January 2015 in Lafayette, LA
  • “The Connection Between Stress, Happiness and Productivity”, Louisiana Veterinary Medical Association’s Winter Conference, January 2015 in Lafayette, LA 
  • “Your 2015 Strategic Plan: Get Your Practice Moving in the Right Direction”, Louisiana Veterinary Medical Association’s Winter Conference, January 2015 in Lafayette, LA
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