Brandon Hess came to a staff meeting and performed a presentation on compassion fatigue. Being a 24/7/365 practice with 12 DVM’s, it was safe to say this was greatly needed. He was able to reach even those that were skeptical of the concept in a way that resonated and was thought provoking. Our staff has since taken it upon themselves to create a small committee, focused on finding ways to deal with compassion fatigue and creating support groups for both our staff as well as our clients dealing with pet loss. Brandon is a fantastic speaker and one that we would love to have return to our practice. His impact has been a lasting one for our team.
Avon Lake Animal Hospital
Avon Lake, OH